“We cause attackers to feel the consequences, both technically and legally, of their actions,” says the web site at [redacted], a global cybersecurity company where Tina Doshi JD ’05 serves as chief of staff. “We do this work because we know it’s the right thing to do. We do it because nobody else is willing or able to do it.”
Doshi has a decade of experience building out and running privacy and regulatory functions for Silicon Valley’s largest companies. She started her career in data security at Facebook, where she managed the company’s global law enforcement response team, and helped design the initial response framework for international and domestic federal and state agencies. Prior to joining [redacted] as chief of staff in 2015, she was a product risk manager for LinkedIn’s Trust and Safety team, where she focused on product compliance and fostered strong relationships with public agencies. She also directed the Linkedin Minor Safety Program, combating crimes against children. Doshi has presented at multiple US and international conferences, focusing on various trust and safety topics. She earned a BS from UC Irvine in biological sciences, and a JD from Santa Clara Law, and is certified by the International Association of Privacy Professionals.
SCL: Please tell me a little about what you do at [redacted]—what is a typical day like?
TD: My position at [redacted] is chief of staff. Boiled down, my job is to get things done for the CEO. This entails stepping in wherever I am needed in the company, solving problems, making sure that the issues that rise up to the CEO could not have been handled anywhere else. In a typical day, I will spend time discussing issues with the CEO and others on the executive team, resolving them where I can or making sure I have the full information before I bring them to the CEO. I also handle projects or initiatives that may not have a home elsewhere in the company. In the last 4 years, I have been responsible for operational oversight, diversity, administrative support, human resources, process management, recruiting, and even event planning. As you can imagine, in our business there are many crucial, time-sensitive urgencies. If something urgent or sensitive arises, I am typically the one tasked with getting it done.
SCL: What is the most challenging part of your work?
TD: [redacted] is a 100-percent remote company. We have employees all across the US as well as Europe and Asia. It’s a challenge because, time zone issues aside, working to build relationships with people in the company can be more challenging over the phone or video conference vs. face to face. However, I believe that this is what the future of work will look like, so being able to tackle this now is a good experience looking ahead.
SCL: What do you find the most fun about your job?
TD: I work with what you might call a “bunch of hackers” (and they are brilliant and very humble). Watching them use their skills to solve “impossible” technical problems is an amazing benefit of my role.
SCL: What is the most surprising part of your work?
TD: I’ve learned nothing is secure. I am surprised that so much money, time, technology, and legal and policy thinking has gone into cybersecurity and I can still watch our team get into our clients networks every time. As an example, every employee who comes into our company gets a personalized security training. It starts with the question: On a scale of 1-10, how secure do you think you are? After the training, you are asked the same question, and everyone’s number is dramatically lower. The more you know, the more you know that no one is immune to an attack.
SCL: What are some major changes you foresee in your line of work over the next 5 years?
TD: Cybersecurity never stops. It seems like the entire field changes every year. Laws don’t seem to be able to keep up with technology, much less to criminalize the types of crimes that technology can be used to commit. We’ve been talking internally about how a big change that needs to occur is to update law to allow for much more private right of action to victims of breaches or other cyber crime. The problem is scaling larger than the government can provide solutions, so it makes sense that more and more action will be allowed in the private sector.
SCL: How do you feel your Santa Clara Law experience prepared you for the work you do now?
TD: Santa Clara Law prepared me a great deal. To the best of my ability, I’ve been able to tackle almost every challenge presented to me. For example, at the last minute, I had to step into a human resources lead role (see my response above as well). The comfort of understanding the types of laws behind this role stems back to my time at SCU. Another example is I worked closely with one of our attorneys to help address trademark and copyright issues. Using my IP-focused experience I gained at SCU enabled me to step into a role where I was able to make informed decisions around our brand and proprietary tools. Lastly, the mentorship provided by the SCU staff was invaluable. I learned over time part of your success is to have the right support. Let’s be transparent here: law school is not easy, so during some challenging times, I was able to lean on many of my professors who in turn, were able to show they genuinely believed in me. I now try to give back and mentor those who are interested in following a similar path. All you need is someone who believes in you.
SCL: What professors or experiences had the greatest impact on you?
TD: This is a hard question to answer because SCU’s administration have all played a huge part in preparing me for my role. What I can say is there have been specific instances during my time at [redacted] where I’ve remembered certain professors, whether it be a moment we shared during a professor’s office hours or a challenging moment in class that has stuck with me. Professor Dorothy Glancy, Professor Margaret Russell, Professor Tyler Ochoa, and Professor Ellen Kreitzberg are a few examples of the professors who have continued to inspire me (even 14 years after graduation!). Prof. Glancy taught me Property Law, which led to many decisions I made early on related to the right of privacy…on the Internet. Back then, the issue of privacy on the Internet was still a relatively new issue. I did not have enough to refer to, so I would channel Prof. Glancy’s teachings. Prof. Russell helped me fight through some personal tough times that unexpectedly happened during finals week of my first semester in law school. Her words and comfort lifted me up. Prof. Ochoa’s knowledge and style of teaching copyright law made the subject exciting at the time, and that has stuck with me as I worked on copyright issues later in my career. Lastly, Prof. Kreizberg has been a major supporter of my family to date. She not only taught my evidence law, she also taught my sister-in-law, close friends, and my husband. Prof. Kreizberg is simply a part of our family.
SCL: What advice would you give to a college student who is considering law school and work in your field?
TD: A JD is a very, very versatile degree. It was one of the big reasons why I have been able to end up where I am today. The challenges we face during law school, such as balancing personal time and school time (think work/life balance), managing stress, exposing yourself to various topics from security/privacy to social justice, and relationship-building with a variety of personalities and needs, have all been part of my training while at SCU. My advice would be this: the training that you receive while earning your JD provides you with skills to succeed in many roles, not just the practice of law.